I've recently bought the newest model of samsung gear 360, and unfortunately broke the exterior lens the first time I tried it. It fell from a 1.5M tripod and the that was it.
Searched online and noticed information about the previous model, in which the lens could be easily replaced. However didn't find anything about this new model (probably I was the first in the world to break the lens).
Sent the camera to 2 official repairers and both gave me the same answer: the lens can't be repaired, you need to buy a new one.
Any one had the same problem yet? Is it possible that this model doesn't have reparation for such a common accident? In the previous model there was a solution, so how the new model be worst in this aspect?
Don't let it fall! You will need to buy a new one!