New Ricoh Theta S Owner.
1. For the life of me I cannot download the files I took with my Theta S to my computer using the cable that came with the device. I plugin the USB cable and the red (charge) light is coming on - the connection to the computer is happening, the windows import files menu appears - I name the folder then after a few moments the connection is cutoff and the transfer stops. What am I doing wrong? Do I need a micro hdmi cable to transfer files and this cable is only for charging? If so I wish they would specify that anywhere in the directions.
2. Is there anywhere more information about the phone app settings? I cannot seem to find instructions about that in the booklet or anywhere. Again I am scratching my head wondering what am I missing and how come that these basic items are not specified or simplified.
3. I registered to the ricoh support site: https://theta360.com/ and while I see a FAQ (which does not answer my above questions) I cannot find a forum where I can write questions. Is there an official Ricoh support site or forum where we can seek advice like on this forum?
Thanks in advance guys/gals.