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Jumpy video after stitching 360
Views: 22   replies: 0
Last Reply: lseltzer (Yesterday, 04:55 AM)
Just got the new 2017 model from Korea. So far, it's very cool! BUT, if there's an 'active' scene along the stitching lines of the two lenses, the entire video seems to..pulse or jump up and down. It's very distracting. I've turned off all hard...
Samsung Gear 360 (2017) live streaming and issues
Views: 119   replies: 1
Last Reply: lseltzer (Yesterday, 04:51 AM)
You trying to LiveStream via Facebook? Or...? Don't think it can be done on an iPhone at the moment. Only Android. It's controlled through the Gear 360 App on your phone, and the Action Director software on a computer.I'm going to test...
Samsung Gear 360 (2017) problems connect wifi
Views: 149   replies: 1
Last Reply: lseltzer (Yesterday, 04:48 AM)
When I've had problems, I've restarted the camera, started, held the MENU until I see 'Connect IOS,' then gone on an iPhone into the WiFi list and connected. Sometimes, if too much time elapses between pressing that menu button to connect and g...
New Icons In Insta360 App
Views: 22   replies: 0
Last Reply: grahamjohnson10 (May 21 2017 08:31 PM)
Please could someone tell me what the two icons at the bottom left do ?? [attachment=231:IMG_1027.PNG]
360 lens angles moving while car racing
Views: 38   replies: 0
Last Reply: 1977buickboy (May 20 2017 05:35 AM)
Hi I am into car racing and in our last race I mounted the 360 from the roof upside down to get a great shot of the race or that's what I thought. The problem I had was as the car cornered the lens angle went with it and moved  with the ca...

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Downloading Images or Video to Windows Computer

download files to computer

4 replies to this topic

#1 aemcmg9

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Posted 26 August 2016 - 01:04 AM

New Ricoh Theta S Owner.

 

1. For the life of me I cannot download the files I took with my Theta S to my computer using the cable that came with the device. I plugin the USB cable and the red (charge) light is coming on - the connection to the computer is happening, the windows import files menu appears - I name the folder then after a few moments the connection is cutoff and the transfer stops.  What am I doing wrong?  Do I need a micro hdmi cable to transfer files and this cable is only for charging?  If so I wish they would specify that anywhere in the directions. 

 

2. Is there anywhere more information about the phone app settings?  I cannot seem to find instructions about that in the booklet or anywhere.  Again I am scratching my head wondering what am I missing and how come that these basic items are not specified or simplified.

 

3. I registered to the ricoh support site: https://theta360.com/ and while I see a FAQ (which does not answer my above questions) I cannot find a forum where I can write questions.  Is there an official Ricoh support site or forum where we can seek advice like on this forum?   

 

Thanks in advance guys/gals.

Marcel

 



#2 360rumors

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Posted 28 August 2016 - 01:43 AM

Hi Marcel.  Congrats on getting the Theta.

 

1. After connecting the Theta to your computer via the USB cable, have you tried turning on the Theta (the light will become blue)?  On Windows, this should cause your PC to download the drivers that will enable your PC to read from the Theta's memory.  Then you can read it just like an external USB drive.

 

2. Instructions for using the Theta are here: https://theta360.com...support/manual/

 

3. There's no official Ricoh support forum afaik, but there are plenty of knowledgeable and helpful people here. ;)  I also invite you to check out my site 360rumors.com, which has news, reviews, techniques and deals about 360 cameras and VR.

 

Best regards,

Mic



#3 GarrettWek

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Posted 11 September 2016 - 01:49 AM

For some reason, I cant get the images to transfer. The camera screen flashes transferring to PC, but then nothing. Am I not doing something right?

#4 360rumors

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Posted 15 September 2016 - 06:26 PM

Hi Garrett.  Congrats on getting the Theta.  To transfer the photos and videos from the Theta to your PC, connect the Theta to the PC via a Micro USB to USB cord (included with the Theta).  Wait for the PC to install the drivers.  After the drivers are installed, turn on the Theta (the LED will change from red to blue).  There might be more drivers installed.  Afterward, the Theta should be available in your File Explorer as another drive.

 

Best regards,

Mic



#5 Grubgoat

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Posted 08 November 2016 - 10:13 PM

I seemed to have a problem with my USB early on, USB 2.0 seemed to *ONLY* have enough to charge the camera, not ALSO send the video.  After a few minutes the camera would turn off (red charging light only) as OP states.  My uncle then let me use his 3.0 cable, instantly things worked.  Something to consider...





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