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Nikon KeyMission 360 issues, bugs
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Last Reply: Mike (Today, 12:02 AM)
I'm having some serious BLUETOOTH and/or WI-FI connection issues to my Keymission 360/170 app on android. It tries very hard to connect to each other however it seems like luck wether they connect. I am running version 1.3 and my app is also up...
Viewing images on a PC
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Last Reply: santoshzachariah (Yesterday, 06:37 PM)
Hi,   I am a newbie to this forum and to the PixPro SP 360.  I am a school teacher. I have a number of images taken on a recent field trip. I want to share these with the students - who use Window...
Photo insta 360
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Last Reply: Theo (May 27 2017 12:03 PM)
Hello,For a few days i have the camera but i want to make a 360 foto and that i Iam not on the picture how do i do that
Vuze Customer Service issues
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Last Reply: KToghia (May 25 2017 08:24 PM)
I ordered my camera in April 6th.  The site promised delivery in May.   I contacted support the 1st of May to try and get a more exact delivery timeframe for a production I wanted to use the camera on, and they told via email that my...
Xiaomi Mijia Sphere 360 camera reviews
Views: 278   replies: 2
Last Reply: brendancavan (May 25 2017 12:58 AM)
What do you think about new 360 camera from Xiaomi? If Xiaomi Mija will be so good as Xiaomi Yi 4k, will be great. https://ww...

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Downloading Images or Video to Windows Computer

download files to computer

4 replies to this topic

#1 aemcmg9

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Posted 26 August 2016 - 01:04 AM

New Ricoh Theta S Owner.

 

1. For the life of me I cannot download the files I took with my Theta S to my computer using the cable that came with the device. I plugin the USB cable and the red (charge) light is coming on - the connection to the computer is happening, the windows import files menu appears - I name the folder then after a few moments the connection is cutoff and the transfer stops.  What am I doing wrong?  Do I need a micro hdmi cable to transfer files and this cable is only for charging?  If so I wish they would specify that anywhere in the directions. 

 

2. Is there anywhere more information about the phone app settings?  I cannot seem to find instructions about that in the booklet or anywhere.  Again I am scratching my head wondering what am I missing and how come that these basic items are not specified or simplified.

 

3. I registered to the ricoh support site: https://theta360.com/ and while I see a FAQ (which does not answer my above questions) I cannot find a forum where I can write questions.  Is there an official Ricoh support site or forum where we can seek advice like on this forum?   

 

Thanks in advance guys/gals.

Marcel

 



#2 360rumors

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Posted 28 August 2016 - 01:43 AM

Hi Marcel.  Congrats on getting the Theta.

 

1. After connecting the Theta to your computer via the USB cable, have you tried turning on the Theta (the light will become blue)?  On Windows, this should cause your PC to download the drivers that will enable your PC to read from the Theta's memory.  Then you can read it just like an external USB drive.

 

2. Instructions for using the Theta are here: https://theta360.com...support/manual/

 

3. There's no official Ricoh support forum afaik, but there are plenty of knowledgeable and helpful people here. ;)  I also invite you to check out my site 360rumors.com, which has news, reviews, techniques and deals about 360 cameras and VR.

 

Best regards,

Mic



#3 GarrettWek

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Posted 11 September 2016 - 01:49 AM

For some reason, I cant get the images to transfer. The camera screen flashes transferring to PC, but then nothing. Am I not doing something right?

#4 360rumors

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Posted 15 September 2016 - 06:26 PM

Hi Garrett.  Congrats on getting the Theta.  To transfer the photos and videos from the Theta to your PC, connect the Theta to the PC via a Micro USB to USB cord (included with the Theta).  Wait for the PC to install the drivers.  After the drivers are installed, turn on the Theta (the LED will change from red to blue).  There might be more drivers installed.  Afterward, the Theta should be available in your File Explorer as another drive.

 

Best regards,

Mic



#5 Grubgoat

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Posted 08 November 2016 - 10:13 PM

I seemed to have a problem with my USB early on, USB 2.0 seemed to *ONLY* have enough to charge the camera, not ALSO send the video.  After a few minutes the camera would turn off (red charging light only) as OP states.  My uncle then let me use his 3.0 cable, instantly things worked.  Something to consider...





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