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Found 3 results

  1. Artifact Issue and Solution

    (Wasn't quite sure if this should in tips and tricks since it might work outside of the Gear360) My 2 hardware specs are this: Desktop: Intel Core i7 6700 16GB DDR4-2134 RAM AMD Radeon RX560 500GB SSD Laptop: Intel Core i7 6700HQ 16GB DDR4-2134 RAM Nvidia GeForce GTX960M 500GB NVMe SSD I was using the laptop with no issue just a little slow. Then I picked up the tower but noticed that my videos on the tower were artifacting really badly even with the same settings. So I started doing some process of elimination and discovered that the "Enable Hardware Encoding" setting was the culprit. For whatever reason the software did not like my Radeon encoding the files. As soon as I disabled that everything was back to normal and it took no longer to stitch or produce the file. I have samples screenshots if anyone is interested or can even post youtube videos. Hope this helps as it was driving me crazy for the past 4 hours! Hahahaha
  2. Hello everyone! I'm new to 360 cameras and I got my gear 360 and enjoyed it until yesterday. It works great during the day, but in low light it is absolutely terrible...unless I did something wrong. I recorded part of a concert using the rear lense so my thumb could cover the bright LED as to not disturb anyone. I recorded in 1920x1080 / 30fps and i was so disappointed with the results. It was so grainy and far away it was like I took the video with a cheap flip phone. My flip video recorder (remember those) would have done better. I was so excited to use this thing for something important and almost teared up when I saw the low light results. I should've used my Note 8 instead. Is there something I did wrong or is this something I could expect from this unit during concert lighting. The results also looked farther away than where i was sitting. Is there software that I should be using other than what came with the 360 app. Should I have used both lenses on instead? I'm sorry to vent, but I needed to turn somewhere for some technical help. On a positive note, the sound was really good surprisingly.
  3. When I bring video from Gear 360 2017 version into Action Director the result is always a black screen with two lines (one vertical; one horizontal). Does anyone know what is causing this?