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Guest Racoon

Can't share videos on SYVR360 app from my galaxy

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Guest Racoon   
Guest Racoon

Is anyone else having problems sharing their videos from their phone? I bought the Pano DL 360 camera, which recommends an app called SYVR360. The app works fine on both iPhones and Android phones like my Galaxy phone, but I can't share the videos on my Galaxy, it tells me 'Convert failed.ErrCode:-4'.

 

Anyone having the same issue? How did you resolve it?

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