Warning: LG does not support or offer repair on the 360 Cam. It is considered a promo item that is given away with a new phone.
My camera fell over on the concrete and nicked one of the lenses (two days after I bought it). I called LG's support (5 separate times) and finally they told me they do not repair the camera.
I used the LiveChat a number of times and sent in my camera for evaluation. Took a half a month to log it into their facility, after I had confirmation of it's delivery. Then it took a couple weeks to evaluate and respond. Ultimately they sent a replacement camera. Thanks LG!
Next time I research cameras, I'll seriously look at support.