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mmace

Cannot transfer videos to phone, all stop at 30%

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My video transfers hang in the 90% range, then pop through. They used to hang every 20 to 30%, and I've have to go to another app, then come back to nudge it along.

Do you have the latest firmware update?

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My video transfers hang in the 90% range, then pop through. They used to hang every 20 to 30%, and I've have to go to another app, then come back to nudge it along.

Do you have the latest firmware update?

yes, I'm on the latest firmware, I've left it for ages but it eventually just crashes, been in and out of other apps but doesn't help :(

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Just tried it on my wife's phone, it pauses for a second or two at 30% on each video and then carries on, this is driving me nuts and is really frustrating that I cannot do anything with the videos straight away while I'm out.

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Not sure if it is a wifi issue or a software processing/conversion issue. Sadly, I got no answer for you on this.

it's just odd that it's 30%, one video this could be a few kB, another it could be many mb, and on my wife's phone it stutters at 30% on each video like it's about to stop. Something seems odd, if it's a tiny video, I know it can transfer more than the size of that video but it just refuses. It's infuriating.

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Guest Tony G   
Guest Tony G

I have the same problem with my mobile android 5, any suggestion?

 

Meanwhile I find 2 workaround:

 

1- I manage to transfer the videos to my wife iPhone ( the app works find in IPhone)

2- I connect the camera by USB to my PC with windows 10 and download the videos using LG viewer and also works fine

 

Anyhow I want to check the videos in my mobile so please share any feedback related to this topic.

 

 

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Guest Alex   
Guest Alex

No, not only with android 6. I made ​​a mistake . Delayed by 30 % only occurs when you do video recording with a resolution of 2560x1280. Which smartphones support a resolution of 2560x1280? Write please.

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Guest guest   
Guest guest

some kind of hardware issue, if your smartphone SoC(cpu) not support 2560x1280 stitching and the 30% transfer problem occurs.  then you can try 1920x960, it should be ok.

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Guest r.w.   
Guest r.w.

I tried it and the Download works fine.

It stopped by 30% and then the Download is a little bit slower.

 

Cam with Software R10510k

LG G4 Phone with Android 6.0 and Cam Manager 5.2.6

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