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LG 360 cam will not download files to Galaxy S3 or Galaxy S tab... now what?


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#1 phiphx

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    Posted 29 August 2016 - 11:44 PM

    EDIT The phone is an S4, not s3.

     

    I just got a hold of one of these cameras and really like the idea of it.

     

    I updated all I could with the camera its self, restarted both tablet and phone after downloading the app, and have seem to have everything up to date.

     

    The S4 will connect to the camera, allow me to make changes to the camera settings, take photos and videos. When I go to preview them or download them I get a screen that says "Cannot download due to the device specifications. Download this file on a computer."

     

    What the heck? Where do I go from here? I cannot find any one else that has seemed to this issue...


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    #2 Guest_jp_*

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    Posted 01 September 2016 - 12:48 AM

    I had that problem and support was no help.
    try changing the resolution from 2k to the one just lower.
    it worked for me.



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