- First, you need to run it though your phone or desktop LG 360 Cam Viewer application, to stitch the video together.
- Then do your editing and such. You will need to maintain the aspect ratio of 2:1. Video should be something like 2560x1280.
- After that, inject the metadata.
See if you get the same error.
My LG phone does now have high enough resolution to stitch in the phone according to LG support. I installed the LG Viewer on my PC to complete the stitching via usb upload. I save the unstitched file to my desktop and try to open it into the LG Viewer. I get the link to buy K-Lite Codec Mega Pack...
I have updated everything and installed every driver required. Essentially I cannot use this camera for anything except to view inferior resolution files on my phone. I updated all drivers on the MicroSoft site, yet I get the same result with the viewer.
LG support has been no help. My computer far exceeds minimum requirements and drivers are up to date. I do not want to pat K-Lite for their proposed fix when others have said that it did not work.
Any suggestions, please?